May. 12th, 2006

tmcg: (quill)
Well, that was a pain.

It turns out that if you have the Web 11 (Merriam-Webster's New Collegiate Dictionary, 11th Edition) electronic version already installed on your machine, the current Web 3 (Merriam-Webster's Third New International Unabridged Dictionary) electronic version won't load correctly. You need to uninstall Web 11, install Web 3, then install Web 11 again.

I pretty much figured that when I ran into a problem, but I contacted tech support. here's our exchange, which solved the problem )

Maybe eventually they'll revise the FAQ, or maybe it's just not a Q that's F enough A. Or maybe they'd rather we all subscribe to the online versions of the dictionaries. But I can't always get online when I need access to Web 11 and/or Web 3, and I'd rather buy once than subscribe, so I am still thrilled that they offer these references on disk. And tech support got back to me within a day.


January 2013

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